About me
Methods
Discovery
Comparative analysis and market research
Personas and journey maps
Task analysis & workflows
Testing
Heuristic evaluation and cognitive walkthroughs
User testing, A/B testing, and think aloud
Interviews and focus groups
Observation research
Survey development
Design thinking
Data analysis (quant & qual)
Prototyping & Mapping
Affinity maps and mood boards
Findings documentation
Sitemaps, card sorts, and info architecture
Wireframes
Sample prototypes
Content writing, article writing, blog writing
Creative writing
Wireframe of a potential website that offers a social media influencer and program for minority computing students
Overview of projects I worked on
Researching healthcare claims data APIs
Developing a user research playbook
Creating a food service app
Developing mentoring support tools for minority computing undergrads
Improving an academic resource listserv
Design thinking for a history education app
Identity research on Black computing students and professionals
Investigating hip-hop culture within academia
Grant and contract proposal writing
Course evaluation
Me outside of work
Black and LGBTQIA+ social equity
UX and service design in the workplace
Horror, dark fantasy, true crimes, comedy,
Theme parks, roller coasters, and traveling
Hip hop, r&b, and pop music and culture
Sociology, psychology, behaviorism,
Social media, modeling photography
Who I’ve worked with
Think I would help you make your product more awesome?
Download Resume
Contact
Baltimore, MD robertc0228@gmail.com
513.460.8499 robcummingsuxr.com/
Interest
UX in the workplace
Behaviorism & psychology
Black and lgbtqia+ equity
Social media & modeling
Film & TV (Horror, comedy, dark fantasy)
Theme parks and traveling
Pop music and culture
Education
George Mason University
Human Factors, MA | 2021
Morehouse College
Psychology, BS | 2017
Skills
Qual & quant research
Focus group & Interview
Surveys
User testing
Observation research
Card sorting, IA
Service design
Leadership & teamwork
Project management
Tools
Figma, Sketch
Adobe Creative Suite
MS Office
Noldus the Observer, Nvivo
SPSS, R
Squarespace, Wordpress
Here’s my resume for the non-downloaders
Robert Cummings - UX Researcher & Service Designer
Experience
Fearless Tech - User Researcher II
Jan 2022 – Present REMOTE/Baltimore, MD
Developed annual UX & satisfaction survey of a claims data API for 218 Medicare model entities and IT vendors who serve 5.8m Medicare enrollees
Led research and user testing of the re-architecture of a user credential management web portal to improve authenticating customers
Created repository system for managing team research effort improving research discoverability
Updated and redesigned personas and terminology page
IROBB Research - UX Freelance Consultant
Jan 2019 – Present REMOTE
Making entertainment, media, and service sites and platforms friction-free with empirical findings and impactful design
Conducting design thinking, self-experiments, systematic reviews & synthesis, prototyping, user testing, etc.
Morehouse College - Academic UX Researcher
December 2017 – August 2020 Atlanta, GA
Led research projects on narrowing the racial gap in computer science including a mentoring app and robotics outreach for three camps of secondary school students
15 publications, 9 conferences, helped earn $9M grant
Trained and cowrote for 40+ grad and undergrad students leading to 5 successful dissertations and many career beginnings
Other Experience
Starting Jun 2016 – Present
Independent Research - UX/UI - 3Y
Universal Studios Hollywood - HR Analyst - < 1Y (i)
Georgia Tech - HF Researcher - < 1Y (i)
General Electric Power - Project Manager - < 1Y (i)
(i) = internship
My articles
Cummings, R. T. Huff, E. Mack, N. A., Womack, K., Reid, A., Ghoram, B., Gilbert, J. E., & Gosha, K. (2020). An exploration of Black students interacting with computing college and career readiness vlog commentary social media influencers. IEEE Journal of Computing in Science and Engineering. DOI: 10.1109/MCSE.2020.3005635
Mack, N. A., Mackroy, K., Cook, C., Cummings, R. T., Pittman, T., & Gosha, K. (2020). Evaluating a cybersecurity training program for non-computing major undergraduate ROTC students. Proceedings of RESPECT’20: the 2020 Research on Equity and Sustained Participation in Engineering, Computing, and Technology conference, Portland, OR.
Simley, T., Mack, N. A., Pittman, T., Cook, C., Cummings, R. T., Moon, D., & Gosha, K. (2020). Assessing the efficacy of integrating computer science, math, and science in a middle school sphero robotics summer program. Poster session proceedings of RESPECT’20: the 2020 Research on Equity and Sustained Participation in Engineering, Computing, and Technology conference, Portland, OR. (Accepted)
Cummings, R. T., Lowens, B. M., Nelson, W., & Gosha, K. (2019). Computing resilient identity development and maintenance of Black Americans who earned a Ph.D. in computing. Proceedings of FIE’19: Frontiers in Education Conference, Cincinnati, OH.
Nelson, W., Cummings, R. T., & Gosha, K. (2019). A Qualitative Investigation on the Effectiveness of a Computing Identity Development Emailing List for African American Computer Scientists. 2019 IEEE Frontiers in Education Conference (FIE). doi:10.1109/fie43999.2019.9028570
Mack, N.A., Cummings, R.T., & Moon, D., & Gilbert, J.E. (2019). Co-Designing an Intelligent Conversational History Tutor with Children. Proceedings of IDC '19: 18th ACM International Conference on Interaction Design and Children. Boise, ID: ACM. doi: 10.1145/3311927.3325336.
Cummings, R. T. (2019). Black struggle film production: Meta-synthesis of Black struggle film production and critique since the millennium. The International Academic Forum (IAFOR) Journal of Media, Communication & Film, 6 (1), 65-84.
Huff, E. W., Nias, J., Cummings, R. T., Mack, N. A., & Gosha, K. (2019). Atlanta Code Warriors: A CS engagement pilot initiative. Proceedings of HCII’19: the International Conference on Human-Computer Interaction. Orlando, FL: Springer. (poster).
Mack, N. A., Huff, E. W., Cummings, R. T., & Gosha, K. (2019). Exploring the needs and preferences of underrepresented minority students for an intelligent virtual mentoring system. . Proceedings of HCII’19: the International Conference on Human-Computer Interaction. Orlando, FL: Springer. (poster).
Huff, E. W., Mack, N. A., Cummings, R. T., Womack, K., Gosha, K., & Gilbert, J. E. (2019). Evaluating the usability of pervasive conversational user interfaces for virtual mentoring. . Proceedings of HCII’19: the International Conference on Human-Computer Interaction. Orlando, FL: Springer.
Hampton, L., Cummings, R. T., & Gosha, K. (2019). Improving computer science instruction and computer use for African American secondary school students: A focus group exploration of computer science identities of African American teachers. Proceedings of ACM SIGMIS’19: ACM Special Interest Group Management and Information Systems Conference. Nashville, TN: ACM.
Cummings, R. T., Chambers, B., Reid, A., & Gosha, K. (2019). STEM hip-hop pedagogy: A meta-synthesis on hip-hop pedagogy STEM interventions tools for underrepresented minorities in K-12 education. Proceedings of ACM SE’19: ACM Southeast Conference. Kennesaw, GA: ACM. doi: 10.1145/3299815.3314431
Cummings, R. T. Huff, E. Mack, N. A., Womack, K., Reid, A., Ghoram, B., Gilbert, J. E., & Gosha, K. (2019). Vlog commentary YouTube influencers as effective advisors in college and career readiness for minorities in computing: An exploratory study corpus for a conversational agent designed to prepare interested Black undergraduates for the professoriate in STEM. Proceedings of RESPECT’19: the 2019 Research on Equity and Sustained Participation in Engineering, Computing, and Technology conference, Minneapolis, MN: Curran Associates, Inc.
Cummings, R. T. Dennis, S., Mack, N. A., Nias, J., & Gosha, K. (2019). Developing a question corpus for a conversational agent designed to prepare interested Black undergraduates for the professoriate in STEM. Proceedings of RESPECT’19: the 2019 Research on Equity and Sustained Participation in Engineering, Computing, and Technology conference, Minneapolis, MN: Curran Associates, Inc.
Mack, N., Womack, K., Huff, E., Cummings, R. T., Dowling, N., & Gosha, K. (2019). From midshipmen to cyber pros: Training minority Naval Reserve Officer Training Corp students for cybersecurity. Proceedings of the SIGCSE’19: Special Interest Group on Computer Science Education 2019 Conference. Minneapolis, MN: Sheridan Communications.