• User Researcher

  • Service Designer

  • UX/UI Design

Baltimore/Washington, DC-based design researcher who uncovers the most efficient, enjoyable paths. With 8 years of experience, I specialize in workflow design, user journeys, and design thinking. I craft intuitive interfaces, end-to-end user flows, and manage research operations, delivering actionable insights and recommendations for 100k+ users across government, academic, healthcare, commercial, and startup platforms. Public Trust.

Interests

Psychology, Sociology, Human Factor, Behaviorism, Animal Behavior

UX, Service Design, Modernization of Public Services, Innovative Consumer Products

Films, Horror, Dark Fantasy, True Crime, Comedy

Music, Hip hop, R&B, and pop music and culture

Branding, Marketing, Creator/Influencer Economy, Social Media, Modeling, Photography

Black and LGBTQIA+ Activism, Social Equity, Small Businesses, Entrepreneurship

Theme Parks, Roller Coasters, Themed Entertainment, Traveling

Collaborations

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Scholarly Articles

  1. Cummings, R. T. Huff, E. Mack, N. A., Womack, K., Reid, A., Ghoram, B., Gilbert, J. E., & Gosha, K. (2020). An exploration of Black students interacting with computing college and career readiness vlog commentary social media influencers. IEEE Journal of Computing in Science and Engineering. DOI: 10.1109/MCSE.2020.3005635

  2. Mack, N. A., Mackroy, K., Cook, C., Cummings, R. T., Pittman, T., & Gosha, K. (2020). Evaluating a cybersecurity training program for non-computing major undergraduate ROTC students. Proceedings of RESPECT’20: the 2020 Research on Equity and Sustained Participation in Engineering, Computing, and Technology conference, Portland, OR.

  3. Simley, T., Mack, N. A., Pittman, T., Cook, C., Cummings, R. T., Moon, D., & Gosha, K. (2020). Assessing the efficacy of integrating computer science, math, and science in a middle school sphero robotics summer program. Poster session proceedings of RESPECT’20: the 2020 Research on Equity and Sustained Participation in Engineering, Computing, and Technology conference, Portland, OR. (Accepted)

  4. Cummings, R. T., Lowens, B. M., Nelson, W., & Gosha, K. (2019). Computing resilient identity development and maintenance of Black Americans who earned a Ph.D. in computing. Proceedings of FIE’19: Frontiers in Education Conference, Cincinnati, OH.

  5. Nelson, W., Cummings, R. T., & Gosha, K. (2019). A Qualitative Investigation on the Effectiveness of a Computing Identity Development Emailing List for African American Computer Scientists. 2019 IEEE Frontiers in Education Conference (FIE). doi:10.1109/fie43999.2019.9028570

  6. Mack, N.A., Cummings, R.T., & Moon, D., & Gilbert, J.E. (2019). Co-Designing an Intelligent Conversational History Tutor with Children. Proceedings of IDC '19: 18th ACM International Conference on Interaction Design and Children. Boise, ID: ACM. doi: 10.1145/3311927.3325336.

  7. Cummings, R. T. (2019). Black struggle film production: Meta-synthesis of Black struggle film production and critique since the millennium. The International Academic Forum (IAFOR) Journal of Media, Communication & Film, 6 (1), 65-84.

  8. Huff, E. W., Nias, J., Cummings, R. T., Mack, N. A., & Gosha, K. (2019). Atlanta Code Warriors: A CS engagement pilot initiative. Proceedings of HCII’19: the International Conference on Human-Computer Interaction. Orlando, FL: Springer. (poster).

  9. Mack, N. A., Huff, E. W., Cummings, R. T., & Gosha, K. (2019). Exploring the needs and preferences of underrepresented minority students for an intelligent virtual mentoring system. . Proceedings of HCII’19: the International Conference on Human-Computer Interaction. Orlando, FL: Springer. (poster).

  10. Huff, E. W., Mack, N. A., Cummings, R. T., Womack, K., Gosha, K., & Gilbert, J. E. (2019). Evaluating the usability of pervasive conversational user interfaces for virtual mentoring. . Proceedings of HCII’19: the International Conference on Human-Computer Interaction. Orlando, FL: Springer.

  11. Hampton, L., Cummings, R. T., & Gosha, K. (2019). Improving computer science instruction and computer use for African American secondary school students: A focus group exploration of computer science identities of African American teachers. Proceedings of ACM SIGMIS’19: ACM Special Interest Group Management and Information Systems Conference. Nashville, TN: ACM.

  12. Cummings, R. T., Chambers, B., Reid, A., & Gosha, K. (2019). STEM hip-hop pedagogy: A meta-synthesis on hip-hop pedagogy STEM interventions tools for underrepresented minorities in K-12 education. Proceedings of ACM SE’19: ACM Southeast Conference. Kennesaw, GA: ACM. doi: 10.1145/3299815.3314431

  13. Cummings, R. T. Huff, E. Mack, N. A., Womack, K., Reid, A., Ghoram, B., Gilbert, J. E., & Gosha, K. (2019). Vlog commentary YouTube influencers as effective advisors in college and career readiness for minorities in computing: An exploratory study corpus for a conversational agent designed to prepare interested Black undergraduates for the professoriate in STEM. Proceedings of RESPECT’19: the 2019 Research on Equity and Sustained Participation in Engineering, Computing, and Technology conference, Minneapolis, MN: Curran Associates, Inc.

  14. Cummings, R. T. Dennis, S., Mack, N. A., Nias, J., & Gosha, K. (2019). Developing a question corpus for a conversational agent designed to prepare interested Black undergraduates for the professoriate in STEM. Proceedings of RESPECT’19: the 2019 Research on Equity and Sustained Participation in Engineering, Computing, and Technology conference, Minneapolis, MN: Curran Associates, Inc.

  15. Mack, N., Womack, K., Huff, E., Cummings, R. T., Dowling, N., & Gosha, K. (2019). From midshipmen to cyber pros: Training minority Naval Reserve Officer Training Corp students for cybersecurity. Proceedings of the SIGCSE’19: Special Interest Group on Computer Science Education 2019 Conference. Minneapolis, MN: Sheridan Communications.